“The GNWT is the primary healthcare service provider in the territory, and we are responsible for training all staff to deliver equitable and anti-racist service to all clients and patients…It is critically important for Indigenous people to be represented in adequate numbers across the healthcare system, beginning in post-secondary health education among staff and faculty positions that are not specifically attached to an Indigenous office or mandate. NWT residents have fortunately had the opportunity to attend a nationally recognized post-secondary program in nursing education at Aurora College since 1994. This program was created in response to a need for more nurses in northern communities and has earned a reputation of excellence across the country.

“Another issue of concern is the experience of many Indigenous people as they try to navigate the complexities of the system. Several measures will be implemented in the NTHSSA to address this issue, including;

• establishing four new positions to provide Indigenous Patient Advocates in each of our acute care units beginning this year. They will pilot a new approach to improving cultural safety and patient experience;
• supporting Indigenous patients in resolving concerns, complaints, and questions; and bridging cultural and language barriers.

Additionally, through the establishment of an Indigenous Advisory Body (IAB) comprised of Indigenous representatives appointed by Indigenous governments, the Department of Health and Social Services receives guidance and advice on ways to infuse cultural safety, Indigenous tradition, culture, and healing practices into all aspects of our health system.